Drum Care & One-Year Guarantee
Each drum is handmade using natural materials including rawhide, wood, antler, bone, and other organic elements. Variations in texture, tone, colour, and response are part of the living nature of these materials and contribute to the uniqueness of each piece.
All drums are covered by a one-year craftsmanship guarantee from the date of purchase.
This guarantee covers faults relating to craftsmanship or structural failure under normal and appropriate use.
Because rawhide is a natural material that responds to its environment, the guarantee does not cover damage caused by:
exposure to excessive moisture or damp
prolonged direct sunlight or extreme heat
storage beside radiators, heaters, fires, or in hot vehicles
mould, improper storage, or neglect
accidental damage or misuse
natural tonal changes caused by seasonal humidity or environmental conditions
To maintain the integrity of your drum, we recommend:
storing it in a dry, stable environment
avoiding prolonged exposure to heat or damp
allowing the drum to acclimatise naturally with the seasons
handling the drum with care and reverence
If you experience an issue with your drum, please contact us with photographs and details of the problem. Where appropriate, we may offer repair, replacement, or guidance on care.